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Sunby is dedicated to serving your spare parts needs by maintaining a large inventory of original Sunby parts. Our original parts are manufactured using high-quality materials and developed with optimum poultry processing equipment performance in mind.
Every Sunby fitting is made of high-quality material, after deliberate design and CNC processing, we ensure the accuracy rate and standardization.
All fittings are produced in the Sunby factory, making sure the quality meets the relevant standards.
Sunby owns a production facility covering more than 10000 square meters. This helps us to ensure quick and efficient delivery.
The best way to extend the life of your poultry processing equipment is to periodically conduct a thorough cleaning and maintenance inspection. A preventative approach to your service and maintenance will optimize your operation, as well as increase yield.
Sunby offers a preventative maintenance program, as well as emergency repair for your meat processing equipment. Our preventative maintenance program offers a detailed report with the technical condition of your equipment, followed by our recommendation on maintenance action steps to increase your equipment’s performance and yield.
- Sunby has professional agent in every sales region, who has accepted strict training to takes charge of the responsible region for deboner use training and after sales maintenance service.
- We can provide you with online video introduction to find problems quickly and develop a solution. We will help you reduce the downtime as much as possible.
Our 24/7 emergency support is backed by experienced service technicians who are ready to resolve any unexpected issues directly with you. Our remote diagnostics service usually provides a solution to the issue; but in case it doesn’t, a service technician can be immediately dispatched to the plant site.
The purchase of your Sunby equipment will come with not only high-end technology, but also with top quality installation and maintenance service. It is our goal to ensure that our clients achieve a fast and consistent return on their investment. We understand that by offering our customers increased plant uptime, optimized equipment efficiency and yield will result in increased total revenues. And we make that our commitment to you.
Sunby professional staff members will provide online training for your employees, making sure your employees know how to use and operate the machine in the shortest time.
Our training includes:
Equipment settings and operation
Daily clean and maintenance
Problems debugging
Mechanical parts maintenance
- What happened if the feeding function gets stuck or stops running, causing low processing efficiency?
The Sunby deboner is not intended for raw materials that are too large. If the feeding function gets stuck, please check whether the hopper is blocked by the meat. If it is, please turn off the deboner, take out the meat, and chop it before restarting the deboner. If the frozen raw materials are blocked in the hopper, please stir it with he proper tools to loosen the raw materials. - What to do if power cuts?
If unexpected power outage happens while the deboner is running with a lot of meat and crush bones inside, please turn off the power switch, open the clip type deboner enclosure, take out the materials inside, and then clean the deboner. The sunby deboner screw can rotate in reverse for removal, making it easy to take out the remaining meat inside. - Is the Sunby deboner fully washable for easy cleaning?
Yes, it is. The motors are installed inside the deboner case, and waterproof operation buttons are used.